TZD
Hades Treasure Trove

Terms of Service

Last Updated: October 3, 2024

1. Acceptance of Terms

By accessing our website or engaging with our services in person, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.

2. Services Offered

I offer handcrafted artworks, including but not limited to:

• Custom Hand Crafted Jewelry

3. Custom Commissions

For custom commissions, please provide clear instructions and any necessary materials. I reserve the right to refuse a commission if we believe it is inappropriate or beyond our capabilities.

4. Pricing and Payment

• Prices for products and services will be clearly stated on our website or during in-person interactions.

• Accepted payment methods include Cash App, Venmo, and cash.

• An 80% non-refundable deposit may be required for custom commissions, with the balance due upon completion.

5. Refunds and Returns

• Due to the nature of handcrafted goods, all sales are final. If an item arrives damaged or if there is a significant error in fulfilling a custom order, please contact me immediately to discuss possible resolutions.

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6. Liability

I am not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Your use of our services is at your own risk.

7. Changes to Terms

I reserve the right to modify these Terms at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated Terms.

8. Governing Law

These Terms are governed by the laws of Florida, USA. Any disputes arising from these Terms shall be resolved in the appropriate courts of Polk County.

9. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: tzdentertainment@gmail.com
Phone: +1 (315) 968-2122

• All orders will be shipped as soon as the project is complete, within 1 to 5 business days (excluding direct holidays). Please check your messages for your order number.

• We are not responsible for USPS shipping delays. The client is responsible for shipping costs.

Open Line of Communication
Clients are responsible for keeping the response time of communication during the hours of EST 12 pm - 12 am
If communication is not consistent expect a delay in overall time finished {if 24 hours passes your moved back one client in the QUEUE}

Customs and Import Taxes

Clients are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Local Delivery

Local delivery costs will be calculated based on distance and disclosed to both parties.

Cancellations/Order Changes

I aim for a quick turnaround time, starting orders within hours of receipt (Monday to Friday). Once an order has been created into a physical product, it cannot be changed or canceled.

ALL PROJECTS ARE FIRST COME FIRST SERVE!
And all will be taken care of accordingly.